Investment accounts

Authorised and regulated by the UK’s FCA to provide investment accounts, we are bound by CASS rules to segregate and protect client assets.

December 2019 investment update

November was another positive month for global equity markets, writes our Head of Investment Management, Simon Black. Our December monthly investment update is now available to download and view online.

Africa’s growing taste for cross-border investments

Rapid growth and increasing foreign direct investment in Africa has given rise to a new class of wealthy individuals and corporations. Sebastian Halle-Smith, Senior Relationship Manager at Dolfin, explores how they are choosing to invest their wealth and whether there is a renewed scramble for Africa as a result.

Dolfin celebrates the best of 2019

During Advent 2019, we are celebrating a year spent uncovering the people, ideas and technologies shaping your investment landscape.

Head of operations
Valletta, Malta

Purpose of job

A fantastic Head Of Operations Manager role has opened up at Dolfin. The successful candidate will be responsible/go-to person for the day to day processes and procedures surrounding Dolfin’s depositary, custody and brokerage business. The role requires a mix of day to day tasks as well as strategic project work.

Reports to

Chief Executive Officer in Malta

Interacts with

This is a great role for an experienced Operations expert with strong technical and people skills to develop and lead on delivering the operations plans in a fast paced and growing organisation. You will play a key role in the company, working closely with trading, legal & compliance and business development teams in Malta and London (HQ).


  • Daily monitoring of client transactions, production and review of P&L and Exposure reports
  • Managing day to day issues and acting as a point of contact for Trading, Investment Management, Sales and other senior management
  • In charge of the Depositary services to collective investment schemes and the Custody business for professional and retail clients.
  • In charge of Oversight function within the Depositary services.
  • Main point of contact for clients and in charge of delivery of reports at client board of directors’ meetings
  • Assist Management with proposals for prospective clients and in charge of client on-boarding for Depositary and Custody business.
  • Key technical point of contact for industry stakeholders on depositary and custody services including, including attendance at key networking events
  • Managing operational processes across client accounts: trade booking, settlement, reconciliations, P&L calculations and fee monitoring
  • First point of contact for queries, problems etc. relating to trades
  • Post-trade order processing including subsequent allocations, settlements instructions and trade confirmations within the Investment Management System to ensure timely and accurate bookings
  • General data maintenance and adhering to a strong compliance culture within the firm.
  • Assisting with the production and review of regular and ad-hoc client reports (Valuation, Transactions etc.)
  • Working with Counterparties to ensure timely and accurate bookings
  • Proactively participating in ongoing systems and process development, enhancement and stress-testing
  • Maintaining operational procedures and updating when necessary
  • Project managing ad-hoc projects within Depositary and Custody Operations
  • Ensure controls are maintained and the daily task checklist is up to date

Skills & abilities

Fluent English

Excellent project management

A good team player, capable of leading in a fast-paced pressured environment maintaining accuracy and quality

Excellent Communication Skills, with the ability to deal efficiently with different internal departments and external counterparts

Ability to build relationships effectively, both in the immediate team and wider business


7+ years’ experience gained within a middle/back office environment, ideally within Wealth Management or Hedge Fund


Strong academic record in Finance or business    studies degree

Personal attributes

Confident and self-sufficient

Entrepreneurial with a desire to be accountable and make a difference

Flexible and comfortable with a broad variety of duties that may change at short notice

Genuine passion for operations, finance and technology

Strong values combined with a readiness to challenge convention

Proactive, emotionally intelligent individual with great people skills and keen eye for detail

Apply for this position

Personal Info


Cover Letter

Additional Info

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